Privacy Policy

Effective Date: 05/07/2024

At Mysore Veg, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our services.

1. Information We Collect

• Personal Information: While we do not directly collect and record personal information such as your name, email address, phone number, we work with food aggregators and POS companies who may record your data. We only use the phone number to contact you with special offers, but after seeking your approval. If you are worried about this, please contact us and we will do our best to provide the information.
• Usage Data: We do not collect information on how you interact with our website, including your IP address, browser type, pages visited, and the time and date of your visit. However the website and hosting provider may be recording this. We have not explicitly requested any information. If you are worried about this, please contact us and we will do our best to provide the information.

2. How We Use Your Information

• To Provide Services: We only use your personal information to process your orders, respond to your inquiries, and provide customer support.
• To Improve Our Website: Usage data helps us understand how visitors use our website, allowing us to improve our services and user experience.
• Marketing: We may use your information to send you promotional offers and updates about our products and services.

3. Information Sharing and Disclosure

• Third-Party Service Providers: We do not share your information with third-party service providers directly. But some of our suppliers such as those operating our website, processing payments, and delivering orders may collect this information. These providers may be legally and contractually obligated to protect your information.
• Legal Requirements: We will have to disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Data Security We rely on the implementation of appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction through our website host, M/s GoDaddy LLC.

5. Your Rights You have the right to:

• Access and update your personal information.
• Request the deletion of your personal information.
• Opt-out of receiving marketing communications.

To exercise these rights, please contact us at +971 563018186.

6. Cookies Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

7. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

8. Contact Us If you have any questions or concerns about this Privacy Policy, you may reach out using the ‘Contact us’ page.